Shipping Policy
Postage within Australia
Parcels are sent out within 2-4 business days after order is placed. Your order will be marked “Completed” once it is sent.
Australian Plants for Healing may send your parcel in re-used packaging for the love of the planet.
All large parcels are posted using either:
An Australia Post prepaid satchel
or
Re-use packaging with postage calculated using Australia Post’s online process
Some smaller parcels are sent:
In a large pre-paid envelope
Flat rate postage of $12 is charged and if your postage cost is significantly less, I may send you a coupon to redeem extra postage costs on a future purchase.
International Postage
Australian Plants for Healing posts within Australia only. If you require products delivered outside Australia, please contact me via the Contact Form before you order so I can determine whether or not I can deliver to you and create a custom postage cost for you.
Alternatively, I recommend purchasing directly from Anima Mundi or Australian Bush Flower Essences.
Returned Merchandise & Refund Policy
At Australian Plants for Healing I take pride in offering you quality products + service on all levels. My Essences and herbal remedies are made in a loving and caring environment and are packed with extra care. However, if you receive damaged, faulty or incorrect products, I are happy to replace the goods at no extra charge.
Please choose your items carefully as I do not refund or replace products for incorrect orders being placed by you.